Privacy Policy
1. Purpose of data collection
In order to continuously improve the quality of LBS's (hereinafter "the company", "us", "we" or "our") products and services and to further understand the needs of customers, the company may require you to provide relevant personal information, contact information and other relevant information. If the relevant personal data is incomplete or incorrect, the Company may not be able to provide or continue to provide the relevant services to you.
The company collects the information of users who visit this website on a voluntary basis. Personal data collected includes contact names, email addresses, addresses, telephone numbers and other information submitted by you. The information collected by the company will only be used for the purpose of use stated when collecting the information from users to promote the company's products and services, and other purposes that you and the company may agree to or may be required by law from time to time:
- Internal research and analysis;
- Daily customer service;
- Handling customer complaints and enquiries;
- Invite you to participate in promotional programs, market surveys, surveys or other promotional activities;
- Product and service promotion and offer details;
- Preventing or detecting crime;
- Make disclosures in accordance with legislation;
- Anything directly related to the above.
2. Use of Personal Data
The company will keep customer information confidential and will not sell your personal information to any third party, but may provide the relevant information to:
- Subsidiaries and associates of LBS;
- Any agent, contractor or third party service provider providing services to the Company in connection with the operation of our business;
- Any agent authorized by the company to process customer personal data;
- The Company's auditors, consultants or legal advisers;
- The media (in certain circumstances relating to the handling of customer complaints and enquiries);
- Anyone who has a duty of confidentiality to the company.
3. Direct Marketing
With your consent, the Company intends to use your personal data including name, address, telephone number and email address for the following direct marketing purposes by post, email, telemarketing or SMS:
- LBS subsidiaries and associates provide hygiene products and services;
- Activities, promotions, news and gift redemption of LBS’s subsidiaries and associates;
- Membership programs of LBS’s subsidiaries and associates;
- The Company may transfer and disclose your personal data to the transferees mentioned in the item above.
If you do not wish the Company to use your personal data as described above and/or provide your personal data to other persons for direct marketing purposes, you may notify the Company to exercise your right to opt out of the promotion. You can notify us by email to cs@lbsgroup.com.hk with "unsubscribe" in the subject line of the email, or you can mail your request to the following address:
Personal Data Management Department
LBS HK
6/F, Port 33, 33 Tseuk Luk Street, San Po Kong, Kowloon, Hong Kong
4. Security of Data
The company will properly store the customer's personal data in the system, and only properly trained and authorized staff can read these personal data. The company also guarantees that the staff will maintain high security and confidentiality of the personal information of customers.
5. "Cookies"
"Cookies" are small computer files stored on the user's web browser to access the user's browsing habits and records while browsing the web. "Cookies" help users to browse the web more easily, improve usability and web flow. Some of the Company's content may use "Cookies" to save you re-login time each time you visit the website, but are not used to collect personally identifiable information. When browsing this website, you agree to the use of "Cookies" as described in this policy. If you refuse your consent, you can delete "Cookies", but you may not be able to access all parts of our website as a result.
6. Inquiry and Correction of Personal Data
All personal data stored in the database of the company, according to this Ordinance, you have the right to check with the company whether you hold your personal data at any time, and have the right to obtain a copy of such data and correct any inaccurate data. The above requests to access or change data may be sent in writing to:
Personal Data Management Department
LBS HK
6/F, Port 33, 33 Tseuk Luk Street, San Po Kong, Kowloon, Hong Kong
In accordance with this Ordinance, the Company is entitled to charge a reasonable fee for any processing request for access to personal data.
These Terms of Service and any other agreements we provide to you shall be governed by and construed in accordance with the laws of Hong Kong, China.
