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Delivery Policy

Delivery Area:

  • Delivery service is limited to the Hong Kong area (excluding outlying islands, restricted areas, and receiving locations without lift facility).

Delivery Charge:
  • Free delivery for HK$300 or above (remarks: purchasing "EZ Floor Cleaner (Concentrated) x 2 bottles" is also eligible for free delivery service)
Delivery Time:
  • The goods will be delivered within three working days after the order is confirmed and paid, and the delivery time is 9:00 - 18:00.
  • We will confirm the customer's delivery date before the product is sent out. If there are any changes after confirmation, please contact us at least 24 hours before delivery for arrangement.
  • The delivery service may be suspended or delayed due to weather, traffic, region or other factors, then other arrangements will be made.
  • All orders are subject to final confirmation based on the availability of the relevant items. If we are unable to provide any goods on your order, we will notify you by phone or email prior to delivery or collection.